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| Routine and Goodwill E-Mail Essay

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Date: October 4, 2012

From: HR Associate

To: Assistant Managers Risk Advisory Services

Subject: Compulsory four day Assurance IV Training

Assurance IV training, which is a mandatory learning and education course as per the PwC Global HR policies, is scheduled from Monday, October 8, 2012 till Thursday, October 11, 2012 at the Training Hall. The timings for daily training are 10:30 in the morning to 4:30 in the evening.

The training is based on the courses to revise the auditing and accounting principles. Further, the following aspects of the audit will be discussed in detail with respect to the changes in the PwC audit Guide:
Internal controls and their effects on the culture of an organization;
Risk assessment procedures; and
Audit planning and scoping

I am expecting that all the Assistant Managers will be attending the training. Kindly make sure that you will be a part of this important and valuable discussion as we value you as our human resources and these trainings provide enhanced and improved information.

HR Executive PwC

Goodwill E-mail

Date: October 4, 2012

From: HR Associate

To: Assistant Managers Risk Advisory Services

Subject: Annual Picnic for all!

We, as a part of PwC, believe and work on the principle of investing in relationships! And our relationship begins from the valuable staff. You all have been a valuable asset for the firm and have played your role in bringing business and recognition to PwC as an organization. And like always, we have thought of a way to pay our regards to your important contributions to the company.

This time, we are organizing a picnic to Dubai Beach on October 20, 2012. Please be at the head office at 7:00 in the morning. The buses will leave at 7:30 sharp. All the arrangements for breakfast, lunch and dinner, as well as the refreshments, will be made by the firm. We would like you all to join in and bring your families along. We hope that this will serve as an appreciation to you from the company and prove to be an inspirational and motivational event.

We would again like to thank you for your tireless efforts for the sake of the company.

HR Associate PwC

Summary

Sample routine message is written by the HR department of the audit firm Price Waterhouse Coopers (PwC) to all the Assistant Managers of the Risk Advisory Services to inform them about the mandatory training. This e-mail gives the sufficient information to the target audience by giving them the date, time and venue of the training. As well as the agenda or basic course outline is also highlighted therein. The subject is clear enough to grab the attention of the readers. Name of the sender is also clearly identified. Further, the mail also identifies its target audience, that is, it is directed to a group of people (The Risk Advisory ServicesÂ’ Assistant Managers in our case).

The second mail, a sample goodwill mail, is again written by the HR Associate of the PwC to Assistant Managers. However, this time the purpose of the mail is entirely different, that is quite evident from the content. This mail aims at creating goodwill and that too by recognizing the efforts of the employees and organizing a picnic,, so as to pay those regards for their hard work and dedication. The mail has again a self-explanatory subject; the sender and recipient are quite clearly identified. The content of the mail plays its part in motivating the employees by praising them as well as by organizing an extracurricular activity that will play its role in uplifting the mood and morale of the employees.