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Human resources are the set of individuals who makes up the workforce of an organization, business sector or an economy. This resource resides in the skill, knowledge and motivation of people and under the right condition it improves in age and experience which no other resources can do. It is therefore considered the most productive resources that can create the longest advantages for an organization.
For an organization to sustain and grow they do not only rely on advanced technology, good marketing strategy and other factors etc. In fact, they have to rely on their employee performance, contribution and image. As in most organization, they are mainly human orientated. Thus, without their support and contribution to the business operation, the organization daily business operation will not be functioning well. Christina. P (2009) mentioned that organizational psychology holds that successful organizations do not owe their success solely to market realities and sustainable competitive advantages. Actually, there is a lot more. Successful companies are those that consider their human capital as their most important asset. Facts and figures are the quantitative elements of successful management, yet the qualitative, i.e. the cognitive aspects, are those that actually make or break an organization
Here are a few factors that explain how human resource can contribute to an organization to help them meet their future goals and expectations. Firstly, having strategic human resource planning. It is a process that identifies current and future human resources needs for an organization to achieve its goals. Reilly (2003) define human resource planning as: ‘A process in which an organization attempts to estimate the demand for labour and evaluate the size, nature and sources of supply which will be required to meet the demand.’ Without human resource planning, an organization may not be ready and well prepared for the future challenges ahead.
Secondly, by having a positive working environment. In order to allow employees to contribute to the organization it is important to create a positive environment for the employees so as to ensure the smooth running of business of an organization. For instance, encouraging employee to go for lunch break on time, taking short breaks in between during working hours if there is too much stress, minimal overtime work. Such work practice will actually motivates employees to contributes more to the organization as they are not overwork or over stress. As mentioned by David.I (2009), “work environment, employee satisfaction and employee turnover are three distinct concepts that are inseparably linked; workplace environments greatly influence employee satisfaction, which in turn directly affects employee turnover rates. Knowing how to use a positive work environment to increase employee satisfaction and reduce turnover is a key to developing a high-performance workforce.”
Thirdly, continuous learning within an organization. It is important for an organization to promote and send their employees of different level to attend workshops and courses. This is to allow employees to have an opportunity to learn new skills and to continue to upgrade themselves regardless of their age. Without the right knowledge or skill in a certain organization, employees may not be able to contribute to the organization more effectively. As mentioned by Robert J.V (2006), “a learning organization embraces a culture of lifelong learning, enabling all employees to continually acquire and share knowledge. Improvements in product or service quality do not stop when proper training is provided to the employees. Employees need to have the financial, time and content resources available to increase their knowledge.“
Lastly, by having attractive benefits and compensation. Pay and benefits are the most important incentives that organization can offer to employees in exchange for a more productivity and quality contribution to the organization. Employees should also be rewarded when they have accomplished a big assignment for their hard work and efforts to the organization as this attractive benefits and compensation will also help booze the employee morale. At the same time, they will feel appreciated by the organization where they may contribute more to the organization in future.
If employees are not satisfied with the level of compensation or benefit, they may not be motivated to work and the level of standard for quality and productivity will definitely be low. As mentioned by Rebecca. L (2012),” when your workers feel you’re looking out for them, they’ll look out for you, too, by producing higher quality work and staying in their jobs longer. Providing good benefits packages—which might include retirement, health care or dental plans—is a tangible way to show employees that you value them and their quality of life. Sure, the rising cost of benefits has made offering an attractive package more difficult for small businesses, but there are still ways to offer competitive packages to recruit and retain the best workers while staying within your budget.”
In conclusion, “Human Resource” is the most important asset of an organization as it plays an important role in every aspect .It is the backbone of an organization, without human resource the organization will not be able to function well and may not succeed in the future challenges.